*****. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). I should be able to sue myself out of this contract since they did not sell my current time share. We were told they no longer sell that When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Some. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. We are dedicated to delivering vacation memories that last a lifetime. Like a free stay and Hilton money? Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. My husband and I are both smart people and we feel so foolish that we jumped into this. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. File a complaint. Type in the email address you registered with. ST-26552. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Login to participate on the website. It may not display this or other websites correctly. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This is the version of our website addressed to speakers of English in the United States. Login. Desired outcome: After reading the contract, I did not feel comfortable. Vacation Club. How do I get out of this? He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. You wont have to exchange your vacation week or points. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Contact them directly! TUG saves owners more than $20 Million dollars. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Prove them wrong! (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) At this point I just wanted to get my money back and get out of there. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Share. Perhaps, the finest resort community along the Atlantic Coastline. Does anyone else have experience with this and any advice? No travel service of real value is ever free. This business is not a member of Business Consumer Alliance. No we know why. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Hilton Head Island boasts natural beauty along with a playground of outdoor activities. If you enjoy the TUG website/forums or found value in the information you learned from TUG. After researching and finding this site (thank God!) He also danced around answering a lot of questions. All we ask is that you follow a few simple guidelines. Reply. Now, multiply this over the next 50 to 60 years. We grabbed our stuff and got the heck out of there. All Rights Reserved. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. Scam Clue 2: A promotion claiming youve won something. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. All of the lies, promises, and representations are part of the scam. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Respect the privacy of others. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. We were blatantly lied to about our purchase. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. Please visit RCI.com for details. we are convinced we made a BIG mistake and composed a letter to cancel the contract. The savings and perks are clear. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. JavaScript is disabled. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Sleeps 8 . Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. After about another hour, I finally got through to the right person. Extra VacationsSM getaways prices are based on a seven-night stay. They lied about what the points would get us. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Palmera you have take advantage of to many families and it is time for answers. One thing I have now witnesses and everything was recorded just last year before COVID 19. Help please. I have already paid $2655 plus $846. an attorney but they refused to negotiate with him. Clear all World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Nothing that the salesman presented to us was true. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. If we can verify it in our system, an email will be sent to you with your password. Working hours Sun 9:00 am - 5:00 pm Nothing is free. This allows us to verify that our reviews come from real guests like you. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. We returned Consider how much of your income goes towards bills and what you have left over at the end of each month. So he takes us to another person so we can "check out". Please dont include personal, political, ethical, or religious commentary. The letter is already in transit via FedEx to PCV. He was not up front at all. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. No: TAR-6309. 13 We bought 3,000 points for around $13K. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. legally cancel the contract. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. He purchased from previous individual owner 10 years ago. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Desired outcome: I am one of those seniors who purchased on the promise that they would sell current time share. showed us were significantly less than what was actually This is the version of our website addressed to speakers of English in the United States. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Creating memorable vacations for our members. It was basically, sorry sucker attitude. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. All rights reserved. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Need to file a complaint? They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Nothing has been done and calling makes it clear no one cares. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Amount Settled: $0.00. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Amount in Dispute: $1,500.00 He started to get pushy when he got into his sales pitch. This was a hassle no doubt. Time share oversere haven't got anywhere yet. Our records indicate the company failed to respond to the one complaint brought to its attention. Travel benefits are administered by third party providers under contract with RCI, LLC. My son in law own(s/ed ?) Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Must call to book. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. BCA has no information regarding advertising review at this time. View Details. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. Save. They have their own points system to be used within the resorts that are on Hilton Head. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. purchase it back from us. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The price level of this organization is high according to consumer reviews. Login to participate on the website. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Our friends did, for sure. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Coral Sands was sued, alleging fraud back in 2006. Copyright 2020 Business Consumer Alliance All Rights Reserved. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Must call to book. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Hawaii Seller of Travel Reg. You May Like: Disney Vacation Club Rentals Grand Californian. All-Inclusive resorts may charge a mandatory all-inclusive fee. A timeshare is not what you may think it is. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website This post has been removed at the author's request. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 2023 RCI, LLC. Each unit is professionally decorated and refurbished every year. Should I contact the finance company as well to let them know we have canceled the contract? World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Already have an account? Please be wary when you go on this tour. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What is Palmera Vacation Club's Facebook? He didn't listen to anything we said at all. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Still no return calls. Check the complaint history, rating and reviews on this company. Well guide you through the process. wisconsin. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. RCI, LLC. The first thing you should do before searching for rental homes is decide on an ideal budget. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. get quotes and more. These vacations are limited. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Nothing that the salesman presented to us was Palmera Vacation Club. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Most real companies would take the time..will see where it goes. Claim it and get a lot of features. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. RCI members must redeem this exchange offer through the contact center. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Of course, this was not mentioned. Desired Settlement: cancellation of contract with no negative credit report filing. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". You can find contact details for Palmera Vacation Club above. Barcelo bought out Occidental right . Interested in Palmera Vacation Club? He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. I am old and cannot afford to pay for this time share. and I fell for it. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Points 3,000 . Claim it and get a lot of features. Please let me know about a class action lawsuit against Palmera if one exists. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). This was enough to scare us away. Promotional discounts and offers may not apply to all properties. Called better business and state of SC. How many people normally accompany you? Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Don't have an account? Make sure any club youre considering can pass an easy scam test. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. The travel prices the salesman If I were you I'd get out of there as quick as you can. At our age changing made sense if this transition occured. Weeks Float . Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Verified customer. Cancel.We want out of Palmera. After purchasing, I was told to just click Book Me and schedule my trip. Like all the other complaints prior to me. Complaint Resolution Index (CRI) Explained. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. The first clue should have been that the Quest The Palmera membership also included a Quest Vacation Club membership. membership takes 45 days to activate, 15 days after you can If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Lets say you take a week-long vacation every year somewhere new. We asked plenty of questions, figuring 4 heads were better than 2. This will surely increase the credibility of your complaint. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Take a screenshot from the USPS and FedEx tracking that it arrived. On their websites, both businesses proclaim the best deals on vacations. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Still wondering why people buy timeshares? This would leave me with only the maintenance fee to pay. Desired outcome: We didn't start to look into it more until we got home Sunday night. Write reviews, ask and respond to questions, Palmera Vacation Club ranks 198 of 1943 in Real Estate category. We tried to fight it at that time, but we had signed a contractual agreement. Scam Clue 5: A promotion that poses as an investment. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Regards, I became a member in 2015 and was generally happy. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Did they give you any bonus items ? Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. He seemed very nice and personable at first. We put down $1200 on our credit card and signed the financing paperwork for the rest. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Palmera Vacation Club has resolved 1 complaints. Offer void where prohibited by law. Is this Your Business? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Just went through a similar situation as you. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Bath 2 . The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. With the average cost of a timeshare, you will have already made up what you paid for and more! I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. The product has changed into something that families, couples, and adults love. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Washington Seller of Travel Reg. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. How do they get away with this? 213. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). The guy then became upset and challenged us why we could base our decision based on something online. We put down $1200 on our credit card and signed the financing paperwork for the rest. Is this your company? When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". What is the cost??? May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). And we prefer to vacation by ourselves instead of as a group. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Our credit is being held hostage by Palmera Time Share. Reviews are most valuable when they are original and unbiased. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Good luck! Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. View summaries of the complaint descriptions and responses. Some restrictions apply. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Feb 28, 2023 7:27 pm EST. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. After purchasing, I was told to just click Book Me and schedule my trip. Recommended Reading: Best Places To Invest In Vacation Rental Property. Theyre also applicable regardless of the comments tone. These vacations are limited. Some systems only allow USPS. Book by 8/15 for travel through 12/15/22. Our records indicate the company failed to respond to the one complaint brought to its attention. get quotes and more. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. Promotional discounts and offers may not apply to all properties. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Respectfully, Member Services DepartmentPalmera Vacation Club. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Read full review of Palmera Vacation Club. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered
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