This information can be found above under Upcoming Events. This office reserves the right to stop walk-in services at any time due to high customer volume or system outages. One must be a state/government issued photo ID. The following brochures are available to assist you in using it. Click. 0730-1530, Wed. 0730-1530, Thurs. This form is required each time a family member gets an ID card unless the spouse has a Power of Attorney. 0730-1600 Monday-Friday We will take every pre-caution to protect ourselves and our patrons. Of that total, 1,954 were dependents and retirees, which is the largest demographic that will benefit from the new online renewal process. Visit the ID Card Office Online to make appointments. Renewal of the ID will then be required. To avoid wait times, make an appointment . Closed Weekends, Federal Holidays & USAFA Resiliency Days. Photo ID (Drivers License or State ID not expired, Original Birth Certificate and the original Social Security Card. Updating Your Contact Information Contact information includes your address, email addresses or phone number(s). For an overview of all of the requirements forDEERS enrollment and IDC issuance, please refer to the following PDF. Scheduling for Multiple IDs/Transactions To ensure the appropriate amount of time is booked to complete multiple ID Cards or transactions, please book back to back appointments. Full time student IDs are now issued to the end of the current semester, graduation date (if information is provided on school letter) or 23 if occurs sooner. We welcome your telephone calls to better assess your needs. DEERS enables DOD including identity management, reduces fraud and abuse of government benefits, and supports force health protection and medical readiness. All Dependents without a Sponsor present must have No one returns our calls, and we can't make appointments. If reporting during non-business hours, report to the Headquarters Battalion (HQBN) OOD, Bldg. Sponsors requesting to add their parents/parents-in-law, stepparents and parents-by-adoption, must contact the Defense Finance and Accounting Service (DFAS) for their respective service branch, as follows: US Navy: DFAS-CL/PMMACB, Dependency Claims Branch, 1240 E. Ninth Street, Cleveland, OH 44199-5500, telephone (216) 522-5567. The MAGTFTC/MCAGCC Command Pay and Personnel Administrator provides pay and personnel administrative support to Navy Personnel attached to MAGTFTC/MCGACC. Afternoons are reserved for appointments only and emergencies which will be handled on a case by case basis. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and eligible family members of active, retired and reserve uniformed service personnel aboard MCAS Miramar while providing services and material support to the 3rd Marine Aircraft Wing and other tenant organizations. Appointment timelines A scheduled appointment can take between 15-30 minutes per session. Dependents - Does the Sponsor need to be present? E-MAIL: 6fss.fsmps.deersidcards@us.af.mil. Contractor Employees DODs Trusted Associate Sponsorship System (TASS) is the only way that a contractor employee can obtain a CAC. Mr. Carl Swenson A DD Form 1172-2 may be picked up at the nearest ID issuing facility if all identification and eligibility are met; see MCAS Miramar ID Card Center Customer Service Information flyer for a site near you. Please do not hesitate to contact our office if you have any questions, concerns or complaints that you would like addressed. E-5 and below" as walk-ins can exceed one-two hours at any given time. Extend Academy Student Certificate. It does not apply to identity documentation. Changes to your DEERS record every Friday afternoon at 1330 for the following week. ID Card Office Locator & Appointments Find a RAPIDS ID Card Office. Operational Sponsor (OpSonsor) for the Twentynine Palms Individual Mobilization Augmentee (IMA) Detachment and administrative support for Active Duty for Operational Support (ADOS) orders and Reserve Marines. . Once in the system, the form can be verified. State exceptions are not permitted) forms of ID, one of which must bea photo ID. help. VA - Commissary ID Sponsor is present with their dependent(s) for ID issuance. Policy Change: Full Time College Students Operational Sponsor (OpSponsor) for the Twentynine Palms Individual Mobilization Augmentee (IMA) Detachment and administrative support for Active Duty for Operational Support (ADOS) orders and Reserve Marines. Louisiana Public Affairs Office 6400 St. Claude Ave. New Orleans, LA 70117 Contact Us. Only contractors who have access to our facilities will be inputted into CVS. 0900-1400, Tue. We are closed for lunch from 12:00-1:00 p.m. however, we may close our doors at 11:40 a.m. to ensure we are able to process customers currently waiting. We have been trying to make appointment for ID cards. A general power of attorney is also acceptable. Civilian Employees must have their Civilian Personnel Office enter their information into DEERS. We are still under COVID-19 restrictions IAW CDC guidelines and will enforce whatever is necessary to make the IDCC a safe place. This is a customer service phone number? Uniform of the Day or Proper Civilian Attire for all Active, Selected Reserve, and participating IRR to include must be within grooming standards. The dependent brings in all the supporting documentation and the electronic signed DD Form 1172-2 from RSS to complete enrollment and/or be issued the ID card. 502-624-4401 ID Office Alt Phone 502-624-1667 Ft Knox ID Card Facility Website RAPIDS Appointment Scheduler Mon 0730 - 1600 Tue 0730 - 1600 Wed 0730 - 1600 Thu 0730 - 1600 Fri 0830 - 1600 Sat Closed Sun Closed Hours Info Walk-ins accepted during hours listed. Masks are still required for any patron who has not yet received their second vaccination shot within ten days of their visit or their initial shot of the Johnson & Johnson vaccine. A New Enrollments make appointment. Questions/concerns should be emailed to99FSS.FSPD.Retirments-Sepations@us.af.mil. POC: (760) 830-7551/7450. 0900-1400, Wed 0900-1400, Thurs. Acceptance facilities will enforce submission timeframes. SURROUNDING ID CARD OFFICES US Navy (Norco) 1999 4th Street, Norco, CA 92860, Phone: (951) 273-4878 Hours: Mon. It's actually faster to get a new CAC at Edwards (2 hours away) then it is to get one here. A session may consist of (1) CAC ID or up to (2) Dependent ID Cards. . phone. New ID cards can be reissued once the social security card is updated with the new last name. In order to mitigate the spread of COVID-19 and the flu; we ask that our customers practice social distancing and avoid coming in when sick. Each Service supplies its own CAC PIN Reset workstations, therefore you will need to contact your Service point of contact below to locate the workstation nearest you: A complete listing of all CAC/ID card issuing facilities can be found at the following website:https://idco.dmdc.osd.mil/idco/. Vaccinations are highly encouraged. Any unusual circumstances will be approval by a supervisor or SSM in the absence of a supervisor. Please leave your name when submitting a dissatisfied comment so we can communicate professionally about your service. Call the DMDC Support Center: (800) 477-8227. Email DEERS at smbplmsg-1deers@usmc.mil. Must present a letter, in printed form, from the school's Registrar stating current enrolled/registered Full Time in an accredited college in pursuit of an Associate Degree or higher. 0730-1500, Wed. 0730-1500, Thurs. Age 23 to 26 Young Adult Tri-Care Programs Step 1 Nellis 99th Force Support Squadron Marketing 2023. Note: The ID Card Center is CLOSED all weekends, Federal holidays, and occasional hours as deemed necessary by management. 1172-2 forms can be hand filled but must be notarized and be originals. The Department of Defense (DOD) provides members of the Uniformed Services with a distinct ID card identifying them as Active Duty, Guard, Reserve, or Retired members and authorizing them to receive Uniformed Services benefits. DMDC Information Fax Numbers: 800-336-4416 and 502-335-9980. Social Media . The General POA must be original, valid, and unexpired. steven.kennaugh@usmc.mil, Alternate APC Name: Douglas Aparcio A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their . Walk-In services are available during our normal operating hours with the exception of days scheduled for TBS and MSG Students. Help. The Uniformed Services assist each other in verifying certain categories of eligible persons, even if they belong to another parent service. I recommend you never come to this office because I never will again. MCC: UKU Exercise Support Division (ESD) MCC: 015 Marine Corps Air Ground Combat Center (MCAGCC) All patrons are encouraged, but not required to wear a mask. Common Access Card Update Email Address. NOTE: A valid power of attorney is acceptable when sponsor is not present to sign for a family members ID card application. 0900-1400, Fri. 0900-1400, Air Force (Los Angeles) 2420 Vila Way, Suite 1467, Los Angeles, CA 90245 Phone: (310) 653-3114 Hours: Mon. Sponsors can now renew their eligible dependent's ID Card online and have it mailed directly to them without having to visit an ID Card office. The digitally-signed DD Form 1172-2 now serves as an electronic verification from the Sponsor. 703-784-1488, Head of Facility Office Hours: If you are not satisfied with your service or need assistance with complex issues, please ask for the supervisor. Primary: Military ID, Drivers License, Passport. Force Management(Evals/SDAP/Duty Status/UIF & Adverse Actions, etc. Personnel services and support for Marines, Sailors, Soldiers and Airmen, family members, civilians, and retirees. The Customer Service ID Section (DEERS Office) is accepting appointments only . Please contact the orgbox for additional assistance during this time: Email: 377FSS.ForceManagement@us.af.mil. Please note: the MPF will be closed to all customers on the last Friday of every month, all Federal Holidays and AMC down days. This office handles all DEERS updates, and issues Common Access Cards (CACs) and dependent and retiree ID cards. Please be advised that there will be no walk-in or appointment services on these dates. All expiring identification must be within 30 days of expiring. Among its many roles, DMDC is: The leader in joint information sharing and support on DoD human resource issues. Proceed to the following month. Mr. Spencer Atkinson 2023 Resiliency Days (PDF) APPOINTMENTS ARE A PRIORITY. All other personnel need to check in with their Unit S-1 Office. 1. All foreign documents must be originals with an Apostille and translated in English. POC: (760) 830-4193. Please keep your confirmation number for reference. We will do our very best provide a solution for your situation. If no days are displayed in green on the calendar, it means all appointments are booked for that month. The TFSC can be reached at 1-800-525-0102 (toll free and available 24 hours a day, except on 4th of July, Thanksgiving, Christmas and New Years Day), DSN 665-5000 (available 24 hours every day for active duty), or DSN 926-6528 (available 4 a.m. to 4 p.m. Eastern Time for Guard and Reserve members). There is a verification and application approval process that needs to be completed through the TA before the personnel record is added/updated. Appointments are available from 7:00 a.m. to 2:40 pm Monday through Thursday. Sponsors are required to be present at the time of enrollment and for ID card issuances unless a valid unexpired original Power of Attorney is presented or the Sponsor provides the dependent a DD Form 1172-2 by going to Rapids Self Service (RSS) at (https://www.dmdc.osd.mil/self_service/) using their Common Access card (CAC) on a CAC-enabled computer. ID Card Office Locator & Appointments Or, set up an appointment online. DEERS Site Security Manager: (760) 830-5365 Email DEERS at smbplmsg-1deers@usmc.mil. Online check-in is for same-day service only. Assistance can also be obtained through your parent Civilian and/or Military Personnel offices or by calling (910) 451-2727. You can be denied services if you or your family members do notcomply by order of the MCIEAST-MCB Camp Lejeune Commanding General. Members age 21 and over who do not attend full-time are no longer eligible for an ID card or considered a dependent. The picture ID cannot be expired. POC: (760) 830-1800/7450. All military personnel/Civil Servants/Contractors whose CAC card has been stolen must bring a theft report from a Police Station. If not, the dependent MUST have a signed DD Form 1172-2 (w/90 days of signature) signed by their sponsor & an official VO/SSM or a Power of Attorney that states to update DEERs. Spent 3 1/2 hours waiting to renew ID's , only to have the system go down. If any changes need to be made to a record, the Sponsor must be present or a valid Power of Attorney must be presented each time. & Social Security Card. All members are required to attend the initial assignment briefing held every Tuesday at 1000 in building 20, room 319. The primary document must be a valid photo ID. All DEERS offices accept appointments via phone and now online at: https://idco.dmdc.osd.mil/idco/ MAP of DEERS locations: . Call for further information, ADDING A SPOUSE TO DEERS During the COVID-19 pandemic, additional appointment slots will be made available to book on Monday mornings at 0830 via https://idco.dmdc.osd.mil/idco/#/locator for that correspondingweek. DD Form 1172-2 can now be completed online at: https://www.dmdc.osd.mil/milconnect Sponsors with CAC or DS log-in access can digitally sign the 1172-2 and the electronic copy will be available for use in their DEERS record. Did you know you can renew your ID Card online? Please allow up to two duty days for a response. No mention was made on the phone message . Appointments should be scheduled in advance using the RAPIDS Website. If visa is required the passport application will be submitted no earlier than 120 days and no later than 80 days prior to departure date. Full Time College Students To remove a spouse the divorce decree is needed to remove them from the sponsors record. Primary APC Name: Seven R. Kennaugh We do not provide door access or security access for any buildings and do not handle RFI issues. Monday-Thursday,7:30 a.m. to 3 p.m.& Friday,7:30 a.m. to noon The Camp Lejeune DEERS/ID Card has no authority or responsibility in preparing a SAAR or obtaining digital signatures. An acceptable document can also be downloaded fromwww.studentclearinghouse.orgfor a small fee. Upon arrival, notify service counter about each scheduled appointment. Sponsors are responsible for all actions of their family members. Driver's License and Social Security Card). All College students 21 to 23 years of age must bring a letter from their school registrar's office stating that they are enrolled full time in an accredited college in pursuit of an Associate Degree or higher. Appointments take priority and walk-ins may be subject to varying wait times. Hickam Joint Base Pearl Harbor ID Card/DEERS Appointments Available, M-F: 0800-1530 Self-schedule your ID appointment at: https://idco.dmdc.osd.mil/idco/#/ . Table of Organization (T/O), and other manpower related programs pertaining to efficient and effective organizational management. Retentions: 99FSS.FSPD.Retentions@us.af.mil To ensure the appropriate amount of time is booked to complete multiple ID Cards or transactions, please book back to back appointments.