I attached a headlight and still get beep beep. Check the chain for any damage (deformation or cracking), skipping, or other abnormalities such as unintended gear shifting. It sounds like it is not a Montague bike (ours) based on the system being a 7000 series, so you could also reach out to the bike manufacturer for help. Are the connection terminals of the battery, rear derailleur, charging cable, AC adapter, or electric wire dirty? My display shows me mode selections, but none of them work. Bluetooth LE connection E-TUBE PROJECT for smartphones/tablets may be used if a Bluetooth LE connection is established with a smartphone/tablet. I looked at the Shimano protocol and they put a challenge response between the bike and the battery in order to prevent replacing the cell. After connecting to your bike, the app will first as you to confirm that all of the hardware units are visible to the app. Was sent to Madison and returned within days at no charge to me. Overview of connecting for charging. It's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. Accessing the display pages using my right hand while riding is a real pain! If the problem is not resolved, contact the place of purchase. Connect the charging cable to your power outlet and let charging commence! Be sure to observe the following instructions in order to avoid burns or other injuries from fluid leakage, overheating, fire, or explosion. Your Shimano STEPS system now has the latest Firmware, ensuring the best performance possible. Always use the dedicated charging cable and charge the battery until it is fully charged. Its not a huge loss. The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by SHIMANO INC. is under license. You can set this up now, or simply tap Later to proceed. It worked fine on my last ride now it won't charge on the bike or when I take out the battery. Never connect other batteries. by Montague Bikes | Feb 5, 2021 | Maintenance, Tutorial | 22 comments. Language Select the language for the display text. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. > * When using the product in combination with another cordless device or some lights. Ive experienced a problem twice with my bike that was most likely a result of a basic lack of understanding the display procedure combined with indiscriminate button pushing. Connect and share knowledge within a single location that is structured and easy to search. Do not disassemble or modify the product. Shimano STEPS E8000 battery won't charge [closed], We've added a "Necessary cookies only" option to the cookie consent popup, Shimano Steps E6000 battery charge percentage falls abruptly. contacted local dealer, but he wants me to bring bike.. only to know the procedure to switch on/off head light in night time. If the length of time that the battery can be used and its traveling distance becomes extremely short, contact the place of purchase. For information on which of the above is displayed, refer to the manual for your cycle computer or receiver. We use cookies to ensure that we give you the best experience on our website. Disconnect the Bluetooth LE connection when not using E-TUBE PROJECT for smartphones/tablets. When the LED (blue) turns off, charging is complete. Youopen up the charge port, connect the charging cable, and plug it in. 3. . Find many great new & used options and get the best deals for New SHIMANO Steps E-Bicycle Satellite Charging Port EW-CP100 - IEWCP100 (200mm) (B) Maintenance alert:Indicates that maintenance is required. Gear shifting is not performed while charging. Do not use thinners or strong solvents to clean the products. I had the same with my 36v Neo Cross charger. Press it again to confirm the time and return to the main menu. Each of the hardware units will be displayed on the screen and those with available updates will be marked in red. Lift the rubber cap to reveal the charging socket and insert the charging plug. Disconnect between goals and daily tasksIs it me, or the industry? After the system powers on, the display will quickly change to the default view, which shows the current Boost Mode, a Miles Per Hour display or (Kilometer Per Hour if selected), and the battery level. It may impair the function. It now seems when on charge if I wiggle one of the connectors in the front junction box it causes the orange light on the. If you wish to charge an internal battery off the bike, firstly remove the battery cover (this will differ depending on your bike). For a better experience, please enable JavaScript in your browser before proceeding. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? * In order to protect the system when the bicycle falls and is subjected to a strong impact, the RD Protection function will activate and momentarily sever the connection between the motor and the link, impairing the proper function of the rear derailleur. Charging time will be longer at lower temperatures. Its difficult to diagnose something like this without inspecting the system, so we would recommend bringing it to your local Shimano service center or contacting BMC to see if this is a known issue with that bike model. It is possible to set a passkey for your STEPS system so that only authorized users cannot connect to it. If the charger or adapter is broken, do not use it until it has been repaired by service agent. A conduction failure may result. It is possible that left lever control defected? After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. I've bought a new battery and it works without problems. The head light is a Lzyne that is suposed to work with my E8000. Providing a seamless and easy ride from a standing start even on steep inclines. I live in a fairly wet and muddy area and managed to get some fine particles into the battery charging area. Start E-TUBE PROJECT and set it to listen for Bluetooth LE signals. Whichever Shimano STEPS system you use, and however often, you can rest assured that it is renowned for its long life and long range. Shop for Shimano Electric Bike Accessories at REI - FREE SHIPPING With $50 minimum purchase. For maximum performance, we highly recommend SHIMANO lubricants and maintenance products. Thank you!! This means your STEPS battery will probably outlive your bike! They say itll be fine even if youre driving along the motorway in the rain with your bike attached to a rack. is the product connected to E-TUBE PROJECT? Do not connect the battery charger to PC when it is on standby. Shimano claims a battery life of 1000km for the wireless Di2 groupsets, or about 1200 front derailleur shifts, and 8200 rear derailleur shifts. Whatever you are up to, we know what you are thinking about. I am looking for a bit of advice as I am brand new to Di2, trading up from SRAM Red. The lights on the battery do stay on when the system is on. Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. A Shimano BT-DN110 battery should last for at least 2000km per charge. Do not deform, modify, disassemble, or apply solder directly to the battery. When the battery is completely drained, the derailleurs are fixed at the last gear position. I haven't dismantled the battery because I still hope that a Shimano dealer could reset it. If the problem persists,you should contact the place of purchase or an authorized Shimano dealer. First problem but its a big one! CITY & TREKKING E-BIKE E6100 When turning on your bike (which can be done by pressing the power button on the display or battery), you want to make sure you dont have your feel on the pedals. First up, make sure the power is off before inserting the key into the battery, turning to unlock and carefully removing it from the down tube. Shimano STEPS bikes have a torque sensor, which senses the amount of power you are putting onto the pedals. They would not charge when the battery and charger were below 11degC and the battery was close to empty. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. Checking the battery level display The LED lights up as indicated in the figure when the mode switch is quickly pressed once (for less than 0.5 seconds). Use the specified battery and charger combination for charging and observe the specified charging conditions. The parts are currently at Shimano for yet another replacement. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Hey my intense tazer expert 2021 has just ticked over 500 km and a wrench icon has come on the display screen, Any idea what this indicates the bike seems to be riding fine? Shift Timing N/A with the M-E1 (Only applicable with electronic shifting) document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Receivenew products, special offers, and exciting news from Montague riders around the globe. E-bike battery charger making horrible noises, only works certain outlets? Cargo Take the load off and breeze past traffic jams Commuting Upgrade your urban lifestyle Active Get sportier in the city SHIMANO CUES Di2 Our all-new SHIMANO CUES Di2 inspires a more active and sportier lifestyle while making commutes less stressful so you can focus on the road - and the ride. We have not experienced this issue before but I would recommend talking directly to Shimano or a Shimano Service Center bike shop. * The charging time of an AC adapter with a USB port is about 1.5 hours, and that of a computer USB port type is about 3 hours. Magnificent service from both! Not 100% sure tho. Batteries have an adapter included to charge off the bike. Have since fitted a Mudhugger front mudguard to limit the issue and am careful to make sure the rubber cover is fully installed. If heat or acrid-smelling smoke is coming out from the power plug. The app will search for units nearby so make sure youre within a few feet of your M-E1. Unit Switch between Miles and Kilometers. Use an AC adapter with a USB port with a voltage of 5.0 V DC and with a current equal to or higher than 1.0 A DC. Any thoughts why the battery(or BMS) got bricked when charging the cells directly and will a new battery work (plug'n'play)? When this happens, the display shows an error code (either E012 or W013), and you wont be able to use the motor. Then use a different port in the junction box and check again. While turning the front chainwheel, operate the shifting switch until the gear is shifted from the largest sprocket to the smallest sprocket. Is there another controller available which has this display-key on the controller itself so I dont have to let go my steer? Bicycles with Shimano STEPS are mid-drive systems, meaning that the motor is located near the pedals and not in a wheel hub. Not much available from Shimano on Steps, so this is good to have as a reference. Tap Update in order to check for new versions of Firmware. if not, conned to E-TUBE PROJECT and pair the included shifting switch. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Tap the name to connect. We have to wait for another winter before we can be sure. What make/model of bike and what series of drive system/display is being used? Page 13 Charging the battery while installed onto the bicycle Battery charger: EC-E6000 Battery: BT-E8010/BT-E8020/BT-E6010 Insert the battery charger power plug into the outlet. The battery doesn't want to start at all and the Shimano charger is just blinking when connected, meaning some kind of error. Shawne M 461 subscribers Subscribe 4.3K views 1 year ago My Shimano STEPS battery stopped charging. Refer to "Product Lineup" on our website ( https://productinfo.shimano.com) for details about compatible batteries. For safety, be sure to read this users manual thoroughly before use, and follow it for correct use. I have 3 different problems with it. On ECO mode, you can expect about 50 miles on a single charge. Do not use or leave the battery in hot and humid places such as where the battery is exposed to direct sunlight, in a closed vehicle on a hot day, or near a heater. It is recommended to charge the battery as soon as possible when the LED lights are red. Edit: Never remove Di2 cables by pulling on the wire itself. If a power supply voltage other than that specified is used, fire, explosions, smoke, overheating, electric shocks or burns may occur. Do not damage, process, forcibly bend, twist or pull them, bring them near hot objects, place heavy objects on them or bundle them tightly together. Display Speed Adjust the speed displayed by a small percentage (up to 5%) in order to correct a discrepancy between the STEPS display and another cycle computer or device. It is recommended that you read any agreements thoroughly before proceeding. All the power you need at just the right time. LEARN MORE Latest stories View all stories This allows the motor to assist you as much or little as you need. Previously I have tried the following fixes cleaned the contacts with Isopropyl alcohol, unplugging and reconnecting, , The Nomad is one of the newest e-bikes to grace Magnum's 2021 product line. Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty. Is there a solution to add special characters from software and how to do it. The rear derailleur and battery become hot when charging. Page 18: Charger Led Lamp How long does it take to charge a Shimano di2 battery? If the controller has shut it down, it can probably be "rebooted" by. This enables you to track these metrics for an individual trip, or over any period of time you desire. Its that simple! Lift the rubber cap to reveal the charging socket and insert the charging plug. When each Firmware update has reached 100% youre all done! Selecting the shift mode Double click the mode switch to switch the shift mode. The most up-to-date information is available on the SHIMANO website. Follow local regulations when disposing of used batteries. It may receive interference in the following locations or environments that prevents wireless communication from being performed correctly. Hello I have BMC with shimano steps e8000, when I am running with Eco Mode and suddenly I heard beep the motor is off in the computer display and I try to push the left control lever but is not functioning, the computer display is working well. Refer to Product Lineup on our website (, Gear position information (front and rear), Dual control lever battery level information. Just like any other bike, you can use your charger on any standard wall outlet. swaping it with a known good one might help. A fire or electric shock may be caused. Unfortunately no. Green for two seconds: 100% battery. When i did the steps above to activate the headlight i got a quick beep beep. I figured that was because there was no headlight attached. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. JavaScript is disabled. Shimano STEPS batteries are renowned for keeping you out longer and riding further and the new BT-E8016 is no exception. If its another manufacturer, then they might be able to act as a middleman with Shimano for support. chargers through my dealer, and now also 2 batteries, due to the issues with charging and failure codes. The other options located there, the lightbulb on the left and gear icon on the right, will display Help and Settings for the app respectively. Clear Reset trip data mentioned above, includingtrip distance, riding time, average speed, max speed, and cadence.
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