Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. Please note that these messages may come from both the council and our form provider GrantApproval. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. Show How to register for my online account You can register at www.croydon.gov.uk/myaccount . Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Its impossible to contact the council tax mob as well Proud to be Croydon - diverse and ambitious. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. How to claim your 150 Council Tax rebate to help with rising energy costs. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. Telephone: 020 8726 7000 Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Croydon residents are reminded to be aware of council tax rebate scams. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Follow us on Flickr; Follow us on Youtube; Our address. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. Email: croyctax@croydon.gov.uk. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Further details will be. CR12345678). In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Croyctax@croydon.gov.uk. Due to this, we will respond to your enquiry within 4 weeks. Claims for the rebate can only be processed until September 30. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. We are experiencing high volumes of customer contact. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. A Penalty Charge Number must be entered. To help us improve GOV.UK, wed like to know more about your visit today. Have you received your emergency energy Council Tax refund yet? To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. ", Please see my statement below regarding Croydon Council's financial position. Viridor burned it as excess plastic not for landfill. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Where to find. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. Visit the government's website for more information about support for energy bills and the cost of living. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Show Under current rules, town halls can only . Get in touch with us online, by phone or in person. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Bernard Weatherill House 8 Mint Walk Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Hide, Send feedback directly to the content team using our website feedback form. This may take two months for those that pay less than 150 but the credit will show as that months entry. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. We are committed to making our website accessible to all visitors. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". If you wish to simply change the date of your Direct Debit, contact us. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. How frustrating. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. But as Inside Croydon has reported, there are still many . Well send you a link to a feedback form. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. Unless hes on a promise and has to apply for payment of his wages via a website. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. 4. The BBC is not responsible for the content of external sites. Posted on January 12, 2023 by insidecroydon. We will continue to take Debit Debits until you tell us otherwise. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Vehicle Registration Number: * Please enter without space (eg. 2023 BBC. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. If you are emailing us with your change of date then include your name, account number and preferred date. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. As part of our user authentication, you will receive a verification code via email, which you must enter. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Croydon Council Tax team You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. 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Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. NEW Help improve this site by We are committed to making our website accessible to all visitors. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. We are committed to making our website accessible to all visitors. The 10,000 signature threshold for . 2. If agreed the new scheme would start from April 2022. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. | We provide a large number of services for local people, businesses . Croydon is divided into 28 wards, electing 70 councillors. This includes those who receive Council Tax support. History [ edit] A map showing the wards of Croydon from 2002 to 2018 We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Visit the government's website for more information about support for energy bills and the cost of living. To set up a Direct Debit, complete a council tax Direct Debit instructionform. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. 9 Some other shitty excuse If youre paying bills via direct debit youre not that poor. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. You can get information on their. 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If you wish to simply change the date of your Direct Debit, contact us. Croydon Council | 11,570 followers on LinkedIn. If you are contacted in this way, it is going to be a scam. The scheme was introduced very quickly, leaving councils little time to prepare. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. How to do a rebate of any kind by a method that will not cost too much administratively? The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. The council will never call you and ask you to give them your bank details over the phone or by text. 2) Enter your new and previous postcode. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts.
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